Development Of CRM Solution

Posted on 5:33 AM, under

Type: Tender
ID: 1008195
Category: Software Development Service
Title: Development Of CRM Solution
Clients Approx Budget: 1,150,000,00 GBP
Volume of Work: 5 Years Contract
Description: We are UK based looking to outsource our requirement of Software Development Service. We are looking for development of CRM solution. The duration of the contract is 5 years.

Scope:
1. Solution that can improve all the following:
- Accessibility
- Effectiveness
- Responsiveness
- Quality of service
2. Embedding a culture of customer service excellence across the Council and with partners
3. Transforming the end to end customer experience by re-engineering services
4. Developing and using customer insight to shape the way we deliver services.

This is an on shore and off site tender. The estimated tender value is 1,150,000,00 GBP. Interested service providers are requested to contact no later than September,9, 2010 by courier, post or email. Service providers may have to visit our premises for meetings or briefings. Please refer the attachment for more details.

Country: United Kingdom

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